3 hard skills or competencies (industry competencies) for Operations Supervisor
Skill definition-Applying the knowledge of value stream mapping methods to visualize, analyze and improve all the steps in a product delivery process.
Level 1 Behaviors
(General Familiarity)
Describes Value Stream Mapping (VSM) purpose and benefits in a manufacturing environment.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Identifies and minimizes critical bottlenecks within existing production for increased process efficiency.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Investigates collected data on manpower, machines, and products to determine waste.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Monitors all activities in value stream mapping to identify key opportunities for performance improvement.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Develops solutions to minimize waste and pain points for increased productivity.
See 4 More Skill Behaviors
Skill definition-Planning, organizing, and coordinating production and maintenance tasks to improve efficiency, speed up workflow, cut costs, and prevent problems.
Level 1 Behaviors
(General Familiarity)
Discusses different types of work orders and describes their purpose.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Enters production sequence into scheduling system and assists in creating work orders for fabrication.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Maintains status codes on work orders accurately to facilitate the scheduling process.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Manages scheduling activities of manufacturing work orders to meet production line requirements.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Establishes performance metrics and monitors work order status to ensure achievement of production targets.
See 4 More Skill Behaviors
4 general skills or competencies (Job family competencies) for Operations Supervisor
Skill definition-Planning, controlling, organizing, and directing different operations within a business to achieve the highest level of efficiency.
Level 1 Behaviors
(General Familiarity)
Explains basic management and budgeting principles and techniques.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Enters daily activities into the database and operations management information systems.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Monitors expenses and budgeting to help our organization optimize costs and benefits.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Manages the identification of gaps in performance to improve operations management strategies.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Develops policies and best practices in supervising production processes and service delivery.
See 4 More Skill Behaviors
Skill definition-Overseeing and controlling supplies and stock to ensure that an organization maintains an adequate stock quantity.
Level 1 Behaviors
(General Familiarity)
Explains the benefits of benchmarking in inventory management.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Enters information on stocks and products flow into the inventory management software.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Determines and implements the appropriate inventory management techniques to be used in stock planning.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Facilitates training on the emerging inventory management best practices and guidelines.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Develops an inventory tracking system to optimize inventory control procedures.
See 4 More Skill Behaviors
16 soft skills or competencies (core competencies) for Operations Supervisor
Skill definition-Applying business intelligence to monitor and manage overall business performance towards goals.
Level 1 Behaviors
(General Familiarity)
Explains the integral role business performance management plays in an organization.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Gathers and compiles BPM-based data about our organization for quantitative information.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Describes operational changes that will lead to improved business performance.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Leads management intervention to improve business functioning after data, mission, and goals review.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Drives the optimization of performance reporting structures and repeatable processes.
See 4 More Skill Behaviors
Skill definition-A set of written instructions that describes the step-by-step activities to complete tasks in compliance with business standards and industry regulations.
Level 1 Behaviors
(General Familiarity)
Discusses the considerations and concerns on applying SOP for the first time.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Documents the SOP drafts and outlines for final approval.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Implements the use of SOP throughout our business to drive efficiency.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Enhances the SOP management system to improve efficiency and user experience.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Designs a Standard Operating Procedure (SOP) strategy to align with our business objectives.
See 4 More Skill Behaviors
Summary of Operations Supervisor skills and competencies
There are 3 hard skills for Operations Supervisor, Value Stream Mapping, Work Order Scheduling, Workflow Optimization.
4 general skills for Operations Supervisor, Operations Management, Inventory Management, Logistics Management, etc.
16 soft skills for Operations Supervisor, Business Performance Management, Standard Operating Procedures (SOP), Financial Acumen, etc.
While the list totals 23 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Operations Supervisor, he or she needs to be proficient in Business Performance Management, be skilled in Standard Operating Procedures (SOP), and be proficient in Financial Acumen.